Privacy Policy
Last updated: March 13, 2026
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes: • Account information: name, email address, and password • Store data: product catalog information, categories, and metadata you upload or generate • Usage data: how you interact with our platform, features used, and actions taken • Payment information: billing details processed securely through our payment providers • Communications: messages you send us through support channels
How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our AI catalog enrichment services • Process your product data through our AI models to generate descriptions, titles, and metadata • Send you technical notices, updates, and security alerts • Respond to your comments, questions, and support requests • Monitor and analyze trends, usage, and activities to improve user experience • Detect, investigate, and prevent fraudulent transactions and other illegal activities
Data Sharing
We do not sell your personal information. We may share information in the following circumstances: • With service providers who assist in operating our platform (hosting, analytics, payment processing) • When required by law, legal process, or governmental request • To protect the rights, property, and safety of Naper AI, our users, and the public • With your consent or at your direction Your product catalog data is never shared with other users or third parties for their own purposes.
Cookies & Tracking
We use cookies and similar tracking technologies to: • Keep you signed in to your account • Remember your preferences and settings • Analyze site traffic and usage patterns • Measure the effectiveness of our marketing campaigns You can control cookie preferences through our cookie consent banner or your browser settings. Essential cookies required for platform functionality cannot be disabled.
Data Retention
We retain your account information for as long as your account is active or as needed to provide services. Product data can be deleted at any time from your dashboard. When you delete your account, we remove your personal data within 30 days, except where retention is required by law. Backup copies may be retained for up to 90 days after deletion for disaster recovery purposes.
Your Rights
Depending on your location, you may have the following rights: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data • Portability: Request a machine-readable copy of your data • Objection: Object to processing of your data for certain purposes • Restriction: Request restricted processing of your data To exercise any of these rights, contact us at privacy@naper.ai.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: Email: privacy@naper.ai General inquiries: hello@naper.ai